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Bell View Help at Home delighted with CQC rating

Posted on Thursday, May 03, 2018

Bell View's Home Care service has received a rating of 'good' across all 5 areas, following a recent inspection by the Care Quality Commission.  The service is deemed as safe, effective, caring, responsive and well led.

The CQC inspector said “people and their relatives spoke very positively about the staff and management of the service.  They described kind, caring and dedicated staff.  We saw numerous examples of kind and courteous care during our inspection”

Shirley Mills, Registered Manager said “we are thrilled with the report and we could not have achieved this without the support of our wonderful, dedicated team of care staff”

Malcolm Cresswell, Director said “This rating is a well-deserved endorsement of the quality services we provide, which include care and support at home and enabling people to take part in activities of their choice in the community. Our aim is to continue to develop an outstanding service across North Northumberland”.  Fellow Director John Woodman added “Clients are at the heart of what we do so we’re delighted that’s been recognised by the CQC.  We are able to provide a tailored care service for new clients in a way not everyone can match in a largely rural environment”

For more information about the service, contact 01668 219538   email:  bellviewhelpathome@hotmail.co.uk

 

Pictured:  Malcolm Cresswell (Director), Shirley Mills (Registered Manager), Pat Brown (Administrator), Ian Little (Care Co-ordinator)

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